Refund & Cancellation Policy
Effective 11 October 2026 (version 2026-10). Applies to subscriptions started or renewed on or after this date.
The general rule
OfferConverter AI provides access to digital software through recurring subscriptions. Subscription payments are generally final and nonrefundable once processed, except where required by applicable law or where OfferConverter AI expressly approves an exception.
How to cancel
Sign in, go to Settings → Billing and open the billing portal, then choose Cancel plan. You never need to email or call anyone to cancel.
When cancellation takes effect
Cancellation takes effect at the end of your current paid billing period. You keep full access until that date, and no further renewal charges are made after it.
Unused time and unused AI credits
There are no automatic prorated refunds for unused subscription time, unused AI credits, changes of mind or not using the platform, except where the law requires them. Monthly AI credits reset each billing period and stop when the plan ends. Purchased credit packs and the free starting credits have no cash value and are not refunded.
One-time purchases
AI credit packs, templates and courses are charged once and delivered instantly. They are nonrefundable once processed, except for billing errors, duplicate or unauthorized charges, a failed delivery, and refunds the law requires.
Currency
Prices are set in US dollars. Outside the US, Stripe may show and charge the price in your local currency at Stripe's conversion rate, plus any tax for your location. The amount and currency shown in the payment form is what you are charged.
Your agreement is recorded
Before any payment form opens you tick a box accepting the Terms of Service and this policy. We record the policy versions, the time, your account and the checkout, and keep that record for billing questions and disputes.
Billing errors, duplicate and unauthorized charges
If you were charged twice, charged the wrong amount, charged after your cancellation took effect, or charged without your permission, tell us. We review every case and refund confirmed errors.
Legal rights
Nothing in this policy removes any right you have under the law where you live, including any right to cancel, to a refund, or to dispute a charge with your bank.
Questions about a payment? Contact Stripe
Checkout is processed by Stripe and sold through Link, Stripe's checkout service. Stripe's Link team handles support for charges, receipts, refunds and disputes. Contact them at support.link.com and click "Contact support". You can also send us a billing request from the Help Center.